Date of Last Revision: November 23, 2017
We last updated this policy on November 23, 2017.
Third-Party Service Integration
Our Service allows you to integrate various online third-party services ("Third-Party Services"). In order to take advantage of this feature, you may need to authenticate, register for or log into Third-Party Services through the Service or on the websites of their respective providers. When you enable linking between or log in to Third-Party Services through the Service, we will collect relevant information necessary to enable the Service to access that Third-Party Service and your data and content contained within that Third-Party Service ("Login Credentials"). We store your Login Credentials long enough to enable linking to the Third-Party Service.
Customer Data transferred via Services is temporarily stored in a secure storage ("Logs") to provide Technical Support Services to you. If may be manually analyzed by the Intento employees only if you requested us to do so.
Customer Data transferred via Services may be analyzed automatically by the Services to identify the best appropriate Third-Party Service among candidate Third-Party Services ("Smart Routing") if you requested to do so and to improve the Smart Routing only. Customer Data is never used by Intento, directly or indirectly, to improve any other Intento Service except the Smart Routing.
We may retain certain personally non-identifiable information related to the data or content linked between Third-Party Services (for example, date sent, link configuration, names of the Third-Party Services), for the purpose of improving our Services and as described below in the "Non-Identifiable Data" section.
To use Intento, we need to store credentials for third-party services (IBM Watson, Microsoft Cognitive Services etc). We store credentials encrypted in our database. They are only used to access data you tell us to. We log certain non-identifiable information to provide support and fix problems.
You may send your data to third-party services via Intento, you may pull your data from third party services via Intento, you may even transfer your data between third-party services via Intento. In some cases you use your own accounts at the third-party services, in some cases you may use Intento accounts. No matter what, your data is as safe and secure as those third-party services and no other user will get access to your data.
We temporarily store your data in secure logs, but we'll analyze it only if you have asked us.
Our algorithms analyze your data to improve the vendor selection models (smart routing) only. We will never use your data to train any other type of models. If you trained your own models on third-party services, only you have access to these models.
Your data is safe at Intento and guarded by our policy, security measures and the US law. When it is sent to the third-party services, it governed by their terms and laws of the countries they operate in. We will never integrate any third-party service that claims to have more rights on your data than we do. However, if data confidentiality is important you, make sure you have read terms and policies of the third-party services you use via Intento. We provide links to them in our Service Catalog.
Information We Collect
When you interact with us through the Services, we may collect Personal Data and other information from you, as further described below:
Aggregated Personal Data: In an ongoing effort to better understand and serve the users of the Intento Services, Intento often conducts research on its customer demographics, interests and behavior based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and Intento may share this aggregate data with its affiliates, agents and business partners. This aggregate information does not identify you personally. Intento may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.
We will keep any information that you provide to us until such time as you delete your account with the Intento Service.
Our Use of Your Personal Data and Other Information
Intento won't sell or rent your personal information to a third party. Primarily, we use personal data to run Intento. We may use personal data to provide you with predictions about other services you might be interested in on Intento. If we intend to use your personal data in a way we have not mentioned, we will let you know when we collect that information.
Sometimes we aggregate user data anonymously to understand our customer base better.
Our Disclosure of Your Personal Data and Other Information
You can visit the Services without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain Intento Services.
Intento is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:
Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.
Agents, Consultants and Related Third Parties: Intento, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
Legal Requirements: Intento may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Intento, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.
We don't sell your personal data. If we work with partners or contractors, they may have limited access to your personal data but only so much to do their job.
If we sell the company, personal data may be included in the transfer.
You must be at least 13 years old to use Intento.
Links to Other Web Sites
Intento takes reasonable steps to protect the Personal Data provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any Personal Data to Intento via the Internet.
We take many steps to ensure your private information and account credentials are safe, including encryption and requiring two-factor authentication for our staff. To this end, if you find a security problem, contact us at email@example.com and we will fix it immediately. Keep in mind, emails and communications with us are not encrypted.
If anything changes, we will let you know at least 14 days ahead of time via this website or an email.
Your access to and use of the Services is subject to the Terms of Service at https://inten.to/terms/
We also have a set of terms and conditions.
All disputes arising out of or relating to these Terms of Service will be submitted to the exclusive jurisdiction of a court of competent jurisdiction located in Wilmington, Delaware, and each party irrevocably consents to such personal jurisdiction and waives all objections to this venue.
You may contact us as follows: firstname.lastname@example.org.
Got questions? We want to hear from you! Contact us at email@example.com.