Client story
Multilingual Jira tickets for gaming engineering teams
A global team facing local challenges
One of our gaming clients found itself at a crossroads. With a presence and employee base mainly in the Japanese market, the company faced a significant hurdle: many of its talented engineers didn’t speak Japanese.
The options seemed limited and costly: hire only Japanese speakers, invest in bilingual employees, or miss out on global talent. They needed a solution that would bridge the language gap without breaking the bank or compromising on quality.
The hunt for efficiency and cost-effectiveness
Our Language Hub for Employee Experience emerged as the ideal solution, offering English to Japanese translations for JIRA tickets.
It empowered the non-Japanese speaking technical team to handle cross-department specs, tasks, and comments effectively and fast.
The client chose us for
Strong data protection, essential for their highly confidential information.
Adaptable gaming glossary: Our solution eliminates the need to modify terminology for each provider.
Usage-based pricing model: They only pay for what they actually translate.
Smooth integration: They benefit from our pre-existing Language Hub integration with Jira.
Advanced translation tools: We offer access to multiple providers while respecting their company policies.
Time-savings: tickets no longer have to wait for the native-speaking team to come back online as anyone can handle the issue, whatever the language.
Reaping the benefits: Beyond language translation
The implementation process was remarkably smooth, and the results were immediate and far-reaching.
Faster operations: Employees continue using their workflows without needing to jump between different tools for translation.
Better teamwork: The language barrier no longer gets in the way, leading to improved collaboration across the company.
A new chapter in cross-team communication
Our Language Hub for Employee Experience became essential to the client’s communication strategy. This secure, flexible, and cost-effective solution optimized operations and broadened the talent pool.