Transform your Cognigy AI Agents into multilingual virtual assistants
With Language Hub for Cognigy, you can provide 24/7 multilingual AI agent support, enable cross-language live conversations between your customers and agents, and deliver sales and marketing campaigns in customers’ native languages – all working seamlessly in real-time.
Scale your global customer support and sales
Drive business growth with automatic translation
Expand globally, accelerate sales, and improve customer satisfaction with live conversations in any language – without growing your team.
Maintain consistent brand voice across languages
Keep your brand voice strong and terminology precise across all markets. Your virtual assistants connect with customers in their native languages, from customer support to sales engagement.
Centralised updates for all translated content
When you update content, translations automatically sync across all languages, keeping your virtual assistants consistent worldwide.
Real-time translation of chats
Build virtual assistants that speak all your customers’ languages without maintaining separate chatbot versions for each language. Language Hub for Cognigy automatically translates your content for all your target markets.
This enables 24/7 support without expanding your team. Your Cognigy Chat & Messaging AI Agents can handle routine inquiries in over 650 languages whilst maintaining a consistent brand voice globally.
Multilingual live customer support
Let your support team help customers in any language with confidence. Language Hub for Cognigy translates everything in real-time – live conversations and the knowledge base. Your agents work in the language they know best while customers communicate in theirs.
Intento enhances Cognigy’s Agent Copilot, so that agents can join customer queries across channels and work together with all chat history preserved in multiple languages. This makes support smoother and more transparent for everyone.
Global Sales and Marketing campaigns
Scale your Cognigy Sales and Marketing AI Agents globally. Language Hub for Cognigy automatically translates your campaigns and interactions, keeping your brand voice consistent while you manage everything in one place.
Turn your proactive outreach into authentic native-language conversations that customers love. Companies using this approach see increased revenue growth, higher customer satisfaction rates and NPS scores, and accelerated marketing and sales pipelines across global markets.
How does Language Hub for Cognigy work?
Instant translation
When customers chat with your virtual assistants or agents in Cognigy, our Language Hub translates everything real-time. Your team works in their language, while customers use theirs. No waiting, no manual updates – your support and sales interactions flow naturally in every language.
Translation that sounds like your brand
Language Hub for Cognigy uses AI to follow your brand voice and terminology. While translations happen in real-time, you maintain control over quality. Our AI models learn from interactions and get better with each conversation, making your virtual assistants more effective across languages.
