Sent to the Language Hub stream of Intento Insights on 16 September 2026. The stream carries product updates for Intento customers.
Employees translate text and files inside the Service Portal
Intento Translation Portal for ServiceNow is now in the ServiceNow Store, our third certified app for the platform. Employees translate text and documents in 650+ languages inside the Service Portal, and AI agents check each translation against the terminology, tone-of-voice, formatting, and compliance rules you keep in Language Hub. Administrators set allow or block lists for languages and providers, and every job leaves an audit trail in a standard ServiceNow list view.
The blog post explains why we built it: A translation portal for ServiceNow puts shadow translation under company rules.
If you already run Intento Language Hub for ServiceNow or Intento Translator for ServiceNow, the installation and administrator guide covers the install from the Store, the Intento API key in a Connection & Credential Alias, the two roles, and the allow and block lists.
To see the portal running before you install anything, book a demo.
